Our Partners
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Ken Mahan, A+ | Network+ Certified
Rod Sookhoo - ITIL | CISSP | MacOS Certified - IT Support Manager
Rod Sookhoo - ITIL | CISSP | MacOS Certified - IT Support Manager
Ken Mahan is a senior systems engineer and former Infrastructure Manager with nearly two decades of experience designing, securing, and operating enterprise IT environments.
Ken previously led infrastructure operations at Parkway Properties, where he delivered 99% uptime, reduced network downtime by over 60%, and guided teams through complex upgrades, migrations, and disaster recovery initiatives.
Ken currently works in high-tempo security operations, performing real-time threat assessments and incident response. A U.S. Marine veteran, he brings discipline, precision, and mission-critical thinking to every environment he supports.
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Rod Sookhoo - ITIL | CISSP | MacOS Certified - IT Support Manager
Rod Sookhoo - ITIL | CISSP | MacOS Certified - IT Support Manager
Rod Sookhoo - ITIL | CISSP | MacOS Certified - IT Support Manager
Rod and David first collaborated as Major Incident Coordinators at the Disney IT Support Center, where they managed high-impact technical incidents for one of the world’s most recognized brands. With over 30 years of experience supporting Disney-owned business units, Rod brings deep expertise in enterprise IT operations.
In addition to his role as a Senior Systems Analyst at The Walt Disney Company, Rod led initiatives to ensure rapid, high-quality technical resolutions.
A proud military veteran, Rod served during the fall of the Berlin Wall and the Gulf War, bringing discipline, leadership, and mission focus to every challenge he takes on.